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For information and tips on choosing a new password, see the Password Rules and Tips at Virginia Tech page.


Contents:


Change PID Password

  1. Go to the My VT Web page.

  2. Click the Log on with CAS link.

  3. Type your PID and PID password.

    1. In the Username text box, type your PID, which is the first part of your @vt.edu email address. (If you do not know your PID, follow the instructions at Forgot PID.)

    2. In the Password text box, type your PID password. (If you forgot your password, follow the instructions at Forgot PID Password.)

    3. Click the Login button.

      Image of the Login service prompt for username and password.

    4. Follow the on-screen instructions to either:
  4. Near the top of the window, to the right of Home, click the Personal Info tab link.

    Image of the Personal Info tab link.

  5. Under Contact Info, click the Manage your Accounts link.

    Click the Manage your accounts link.

  6. In the PID account overview section, to the right of your name, click the Change password link.

    Click the Change Password link.

  7. In the Current password text box, type your current PID password.

  8. In the New password text box, type a new password by following the Password Requirements on the right of the page.

  9. In the New password again text box, re-type the new password.

  10. Click the Change Password button.

    Enter a new PID password.

Video Tutorial: Change PID Password


Contents: PID Password || Hokies Password || Network Password || VT Google Password || Banner Password || Scholar Guest Password || Voicemail Password || ARC Password< || Top of page


Forgot PID Password

  1. Go to the Virginia Tech Login page.

  2. In the top-left area of the window, under the Virginia Tech logo, click the Help link.



  3. Click the Reset PID Password link. You will be taken to the Account Recovery page.



  4. In the PID text box, type your PID, which is the first part of your @vt.edu email address. (If you do not know your PID, follow the instructions at the Forgot PID page.)

  5. In the Virginia Tech ID text box, type your numeric, 9-digit ID number.

  6. Click the Continue button. The account recovery methods that you previously set up will appear.



  7. To the right of the method you want to use (Voice, SMS, Google Account, Yahoo Account, etc.), click the button.



  8. Follow the on-screen instructions to verify your account.

  9. When prompted, in the New password text box, type a new password by following the Password Requirements on the right of the page.

  10. In the New password again text box, re-type the same password.

  11. Click the Reset Password button.

Contents: PID Password || Hokies Password || Network Password || VT Google Password || Banner Password || Scholar Guest Password || Voicemail Password || ARC Password< || Top of page


Change Hokies ID Password

  1. Important: Close Outlook, Mail for Mac, all other desktop email clients connected to Exchange, and turn off all mobile devices connected to Exchange.

  2. In Firefox or Internet Explorer, go to the ADadmin Web site.

  3. If prompted, log on with your Hokies ID (which is the same as your PID) and Hokies ID (Exchange) password. (If you have forgotten your password, follow the instructions at Forgot Hokies ID Password.)

  4. If you have previously enrolled in 2-factor authentication (2FA), follow the on-screen instructions to complete authentication with your second factor. (For more information and instructions on 2-factor, see the University 2-Factor Authentication Web site.)

  5. In the left menu, click the Persons link.

    Click the Persons link.

  6. Under Persons, click the Change Password link.

    Click the Change Password link.

  7. In the Current Password: text box, type your current Hokies ID password. If you have forgotten your password, follow the instructions at Forgot Hokies ID Password.

  8. In the New password: text box, type a new password.

  9. In the Confirm password: text box, re-type the new password.

    Type a new password.

  10. Click the Change Password button.

    Click the Change Password button.

  11. Immediately update all desktop email clients and all mobile devices that connect to Exchange with your new password. This is to prevent your account from getting locked. Be sure to update your email clients one at a time, because starting all of them at once may cause you to be locked out.

Video Tutorial: Change Hokies ID Password


Contents: PID Password || Hokies Password || Network Password || VT Google Password || Banner Password || Scholar Guest Password || Voicemail Password || ARC Password< || Top of page


Forgot Hokies ID Password

  1. Close Outlook, Mail for Mac, and all other desktop email clients, and turn off all mobile devices that are connected to the Exchange server.

  2. Contact 4Help by calling (540) 231-HELP (4357), and request to have your forgotten Hokies password reset. A customer support agent will assign you a temporary password.

  3. Use the temporary password you were given to log on to ADadmin in Firefox or Internet Explorer.

  4. Change the temporary password to a password of your choice.

  5. Update the password in each desktop email client and mobile device that connects to the Exchange server. Update one client or mobile device at a time; if you start multiple clients at once, you may be locked out of your account.

Contents: PID Password || Hokies Password || Network Password || VT Google Password || Banner Password || Scholar Guest Password || Voicemail Password || ARC Password< || Top of page


Create or Change Network Password / Forgot Network Password

A network password is used by Virginia Tech faculty, staff, and students to connect to the wireless (wifi) network eduroam and the Remote Access - VPN service.

  1. Go to the Change Network Password Web page.

  2. If prompted, type your PID and PID password.

    1. In the Username text box, type your PID, which is the first part of your @vt.edu email address. (If you do not know your PID, follow the instructions at Forgot PID.)

    2. In the Password text box, type your PID password. (If you forgot your password, follow the instructions at Forgot PID Password.)

    3. Click the Login button.

      Image of the Login service prompt for username and password.

    4. Follow the on-screen instructions to either:

  3. In the Password text box, type a new network password. (The network password must have at least one upper-case character, at least one special character, and must be at least 8 characters long. For further information on requirements, on the right of the page, under Password Requirements, read the information.)

  4. In the Password again text box, re-type the new network password.

  5. Click the Change password button.

    Enter a new network password.

  6. You should see a confirmation message. Wait 30 minutes for the password to sync.

    Your Network Password was successfully set.

  7. Change the password on any devices that connect to Virginia Tech wireless or the remote access - virtual private network (VPN) to your new network password. Otherwise, those devices will not be able to connect.

Video


Contents: PID Password || Hokies Password || Network Password || VT Google Password || Banner Password || Scholar Guest Password || Voicemail Password || ARC Password< || Top of page


Change VT Google Apps (Mail, Drive, Groups, email) Password / Forgot VT Google Apps Password

  1. Go to the MyVT Accounts page.

  2. Click the My accounts link.

  3. If prompted, type your PID and PID password..

    1. In the Username text box, type your PID, which is the first part of your @vt.edu email address. (If you do not know your PID, follow the instructions at Forgot PID.)

    2. In the Password text box, type your PID password. (If you forgot your password, follow the instructions at Forgot PID Password.)

    3. Click the Login button.

      Image of the Login service prompt for username and password.

    4. Follow the on-screen instructions to either:

  4. To the far right of VT Google Apps e-mail, click the Change Settings link.

    Image of the Change Settings link

  5. Click the Set password button.

  6. In the Password text box, type a new password.

  7. In the Password again text box, re-type the new password.

  8. Click the Change password button.

Video Tutorial: Change / Forgot VT Google Apps Password

 


Contents: PID Password || Hokies Password || Network Password || VT Google Password || Banner Password || Scholar Guest Password || Voicemail Password || ARC Password< || Top of page


Change Oracle Banner or Warehouse ID Password

  1. Go to the Password Change Application Web page.

  2. Click the link corresponding to the type of Oracle / Banner password you want to change.

    Click the appropriate link.

  3. In the Oracle Id: text box, type your PID, which is the first part of your @vt.edu email address. (If you do not know your PID, see the Forgot PID KB article.)

  4. In the Current Password or Vasco code: text box, type your current password. If you have forgotten your password, follow the instructions at Forgot Banner or Warehouse ID Password.

  5. In the New Password: text box, type a new password. Do not use the "@" symbol in your password.

  6. In the Verify New Password: text box, re-type the new password.

  7. Click the Change Password button.

    Enter your credentials and a new Banner password.

When you change your password in the Banner instance, the change will synchronize with the vatech, vtfbanner, and warehouse instances as well. However, all other instances will not change.


Contents: PID Password || Hokies Password || Network Password || VT Google Password || Banner Password || Scholar Guest Password || Voicemail Password || ARC Password< || Top of page


Forgot Oracle Banner or Warehouse ID Password

  1. Contact 4Help by calling (540) 231-HELP (4357), and request to have your Banner password reset. A customer support agent will assign you a temporary password.

  2. Go to the Password Change Application Web page.

  3. Click the link corresponding to the type of Oracle / Banner password you want to change.

    Click the appropriate link.

  4. In the Oracle Id: text box, type your PID, which is the first part of your @vt.edu email address. (If you do not know your PID, see the Forgot PID KB article.)

  5. In the Current Password or Vasco code: text box, type the temporary password that 4Help gave you.

  6. In the New Password: text box, type a new password. Do not use the "@" symbol in your password.

  7. In the Verify New Password: text box, re-type the new password.

  8. Click the Change Password button.

    Enter your credentials and a new Banner password.

When you change your password in the Banner instance, the change will synchronize with the vatech, vtfbanner, and warehouse instances as well. However, all other instances will not change.


Contents: PID Password || Hokies Password || Network Password || VT Google Password || Banner Password || Scholar Guest Password || Voicemail Password || ARC Password< || Top of page


Forgot Guest-Scholar Password

See the FAQ: My Password Does Not Work Scholar help page.


Contents: PID Password || Hokies Password || Network Password || VT Google Password || Banner Password || Scholar Guest Password || Voicemail Password || ARC Password< || Top of page


Forgot Virginia Tech Avaya Voicemail Password

If you are affiliated with Virginia Tech and do not know your Virginia Tech voice mail password and need to reset it, contact 4Help at (540) 231 - 4357, and ask to have your voicemail password reset.


Contents: PID Password || Hokies Password || Network Password || VT Google Password || Banner Password || Scholar Guest Password || Voicemail Password || ARC Password< || Top of page


Forgot Advanced Research Computing Password

Advanced Research Computing systems use Virginia Tech's PID and PID password (for Virginia Tech users). (If you do not know your PID, see the Forgot PID KB article. If you have forgotten your PID password, follow the instructions at Forgot PID Password.)

Problems with account access should be submitted using ARC's service catalog item.


Contents: PID Password || Hokies Password || Network Password || VT Google Password || Banner Password || Scholar Guest Password || Voicemail Password || ARC Password< || Top of page


Change Unified Communications Password / Forgot Unified Communications Password

  1. Go to the My VT Web page.

  2. Click the Log on with CAS link.

  3. If prompted, type your PID and PID password..

    1. In the Username text box, type your PID, which is the first part of your @vt.edu email address. (If you do not know your PID, follow the instructions at Forgot PID.)

    2. In the Password text box, type your PID password. (If you forgot your password, follow the instructions at Forgot PID Password.)

    3. Click the Login button.

      Image of the Login service prompt for username and password.

    4. Follow the on-screen instructions to either:

  4. Near the top of the window, to the right of Home, click the Personal Info tab link.

    Image of the Personal Info tab link.

  5. Under Contact Info, click the Manage your Accounts link.

    Click the Manage your accounts link.

  6. To the right of the Unified Communications Password heading, to the right of Extension, click the Change password link.

  7. In the Password: text box, type a new password by following the Password Requirements on the right of the page. (Think carefully when choosing any special characters for the new password. This password and any special characters it contains must be entered using the keypad on your deskphone, and it will also be entered when using softphone clients. This password is used for logging on to your deskphone or softphone, and it is not used for voicemail.)

  8. In the New password again text box, re-type the new password.

  9. Click the Change Password button.