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Virginia Tech has transitioned from the previous campus telephone and voice mail system to a new system which enables the university community to access new and emerging communications technologies. The system is referred to as Unified Communications.

The Unified Communications (UC) system provides a foundation for the integration of real-time communications services like telephony, instant messaging, chat and desktop video conferencing with other non-real-time communications services such as email, voicemail and fax.


For instructions and information on deskphones, softphones, headsets, and more, browse the Unified Communications @ VT Web site:


For any other support questions, contact 4Help by using the 4Help Self Service.